Hospitality Professional Certificate

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"a Ha!" Moment


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About this Activity
"a ha!" Moments have been designed to inspire students to cultivate what we call an Amazing Hospitality Attitude. They are short motivational videos that further enhances each soft skill allowing them to see the difference they can make by implementing what they have learned in this course. They are a favorite with our AHA World Campus students.
Two Wolves

The Lesson

Character is who you are when no one else is looking. It’s shaped by the choices you make every single day. Just like the wolves in this video, you carry both positive and negative traits within you. When you choose honesty instead of dishonesty, respect instead of disrespect, and kindness instead of cruelty, you’re “feeding” the good wolf.

Every decision—big or small—adds up. How you treat your peers, whether you cut corners or put in the effort, how you handle rumors or conflict—all of these choices don’t just impact your reputation right now. They’re building the foundation of the person you’ll grow into. Over time, the wolf you feed most often will determine the strength of your character and the kind of leader, friend, or professional you become. 


Think about a recent decision you made that no one else knew about—how did it reflect your true character?


Which “wolf” do you find yourself feeding more often in your daily life—positive or negative? What’s one choice you can make this week to shift that balance?


How do you want others to describe your character five years from now, and what daily decisions will help you get there?


Course Facilitator

Katie Huffstetler
Director of Student Development




Course Monitor and Coach