Quiz

Hospitality and Tourism Overview



#1
Leading hospitality companies often say they “hire for __________ and train for aptitude.”


#2
___________________ is known for its vision “To Make People Happy!” and demonstrates the heart of hospitality by focusing on creating joy, not just service. 


#3
Which organization is guided by the motto “We are ladies and gentlemen serving ladies and gentlemen”?


#4
A hotel front desk agent chooses to walk a tired guest to the elevator instead of just pointing in the direction. This act best demonstrates the business of ____________.


#5
The key link connecting all sectors of hospitality—lodging, food, travel, and recreation—is:


#6
The services and products of the hospitality industry are unique because they are:


#7
Many refer to hospitality as the “_____________ industry” because it includes lodging, food and beverage, recreation, and travel under one large network.


#8
A student studying hospitality is unsure whether to pursue a career managing hotels or working in destination marketing. Which distinction might help them decide?


#9
The international symbol of welcome, friendship, and hospitality is the:


#10
A resort manager must choose between hiring a highly skilled chef with a poor attitude or a motivated new graduate with limited experience. According to hospitality principles, the manager should:


Done!