Aisha recently graduated with a degree in Business Administration and has joined a large international company as a project coordinator. Her team is made up of employees from diverse cultural backgrounds — some are from the U.S., others from Europe, Asia, and Latin America. In her first project, Aisha notices several challenges:
Miscommunication occurs because of different communication styles.
One team member prefers a very direct style, which others perceive as rude.
Some employees hesitate to share ideas, fearing misunderstandings.
Although Aisha does not hold a formal management position, she demonstrates inner leadership. She listens actively, encourages respectful dialogue, highlights the strengths of diversity, and suggests cross-cultural “pairings” so colleagues can learn from one another. She also models patience during conflicts. By the end of the quarter, the team shows stronger collaboration, increased trust, and improved project outcomes.
To successfully complete this activity, answer all of the questions below until you have correctly answered each one. Take your time to reflect on each of the "think about it" questions.